Privacy Policy – Chennai Sai Muruga Matrimonials

1. Introduction

Chennai Sai Muruga Matrimonials (saimurugamatri.com) is committed to protecting your privacy. We follow responsible data protection practices and professional standards in the matrimonial industry.

2. Information We Collect

We may collect personal data including:

  • Name, age, gender
  • Religion, education, profession
  • Contact details (phone number, whatsapp number, email address)
  • Profile details and preferences

This information is collected solely for matrimonial matchmaking purposes.

3. Purpose of Data Collection

Your data is used for:

  • Creating and managing your profile
  • Providing matchmaking services
  • Sending match notifications
  • Improving our services

We do NOT sell or rent your personal data to third parties.

4. Communication & Consent

By registering and providing your contact details, you agree to receive communication via:

  • WhatsApp
  • SMS
  • Email
  • Phone calls

Types of Communication:

  • Transactional messages (OTP, account updates)
  • Match notifications and profile alerts
  • Service-related updates

API Usage

We use authorized third-party technology providers (including WhatsApp Business API and SMS gateways) to securely deliver communications.

User Control

  • Users may opt out of marketing communication at any time
  • Communication is sent only to users who have voluntarily provided details

Compliance

We follow applicable telecom and data protection regulations, including National Customer Preference Register (NCPR/DND) guidelines.

5. Third-Party Service Providers

We may use authorized third-party providers to facilitate communication and service delivery.

These providers:

  • Process data only for service-related purposes
  • Maintain confidentiality and security standards

6. Data Sharing & User Responsibility

  • Profile information may be visible to other registered users for matchmaking purposes
  • While we restrict access, we cannot control how users may use or share information outside the platform
  • Users are advised to exercise caution while sharing personal details

7. Data Retention & Profile Status

  • Data may be retained for service records, including profiles marked as “Marriage Settled”
  • Users may request permanent account deletion via email

8. Data Security

We implement reasonable security measures (including SSL encryption) to protect your data.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. Compliance Statement

Chennai Sai Muruga Matrimonials operates strictly as a matrimonial service for marriage alliances and does not support dating or casual relationship services.

10. Contact Information

  • Chennai Sai Muruga Matrimonials
  • New No:54, Old No:34, First Floor,
  • 53rd Street, 9th Avenue,
  • Ashok Nagar, Chennai - 600 083
  • Phone: 7810 03 03 03
  • Email: [email protected]

Chennai Sai Muruga Matrimonials : New No:54, Old No:34, First Floor, 53rd Street, 9th Avenue, Ashok Nagar, Chennai - 600 083.
(Near Govt Girls High School & Children's Park)

Mobile: +91 78100 30303. E-Mail : [email protected].

Timings: 9.30 A.M to 6.30 P.M

This platform is strictly for matrimonial purposes and does not support dating or casual relationships.